The author
Michaël Durieux
Director & Partner, SAP Process Mining expert
By Michaël Durieux, published 8 July 2026
Share on LinkedInIn brief
- Process mining reconstructs how processes actually run from event logs.
- Three pieces of information are enough: a case ID, an activity and a timestamp.
- On SAP, Order-to-Cash and Procure-to-Pay deliver the fastest gains.
- A four- to eight-week pilot on a priority process is enough to quantify the potential.
Key takeaways
01
Discovery, conformance checking, enhancement
The three uses defined by the IEEE Process Mining Manifesto (2011).
02
SAP data to extract
Sales, delivery and billing documents, purchase orders, goods receipts, invoices and change documents.
03
Pitfalls to avoid
Incomplete timestamps, poorly linked cases, too many variants, analysis without the business.
04
GDPR
Pseudonymisation, role-based access, documented purpose: improve processes, do not monitor people.
Sources: IEEE Process Mining Manifesto (2011), SAP Signavio, SAP News (April 2025)